Welcome to the Elai Restaurant, “we”, “us” or “our” in this privacy notice) website privacy policy. We understand the importance of providing necessary information and making our users aware of what we’re doing with their personal data. This privacy notice aims to provide information on how we collect and processes the users’ personal data through their use of this website. The latest update of this version of privacy is on April 2022.

On certain specific occasions when we collect or process the users’ personal data, a user must consider reading this privacy notice along with any other provided privacy notice. This ensures that the users are fully aware regarding how and why we use their personal info. It must be noted that this particular privacy notice is meant to supplement the other fair processing notices and is not in any way intended to override them.

What info we collect from you:

• We may collect, store your data, use the info and often transfer the information that follows:
• Personal identity info including: first name, last name, title, gender and date of birth
  Contact info including: billing address, delivery address, email address and contact numbers.
  Financial info including: bank account and payment card details.
  Transaction info including: data regarding payments to and from you and other details of products and services you have purchased from us.
  Profile and usage info including: how you use this website and its various provisions, username and password, purchases, feedback and other responses.
  Marketing info including: your individual preferences in receiving any sort of marketing from us along with your preferred communication choices.
  Aggregated data and collective info: we use, store and share aggregated data of our users that include demographic or statistical data for any purpose.
  Technical info including: internet protocol (IP) address, time zone setting and location, browser type and version, and other data on behalf of the devices you use to access this website.

How we handle the information:

The data that you provide helps us to process insights to better understand your needs and serve you more efficiently. The usage of your data is as follows:

• Company’s internal record keeping and processing
• At times for our legitimate interests including the interests of a third party collaborators by ensuring that your interests and fundamental rights do not override those interests.
• On occasions when we need to perform the contract we are about to enter into or have entered into with you.
• We may use the information for the purpose of improving our products and services.
• To periodically send promotional emails about special offers or other information that you have preferred
• On occasions when we need to comply with a legal or regulatory obligation.
• To send you any information which is being requested from your side
• We may use your personal data more than once in a lawful ground on the basis of a particular purpose for which the data is used.

Security and enquiries

For any queries in regard to this privacy notice or any requests to exercise the legal rights, users can contact us using the details below.

• Our full details are: 
• Our trading address: Mill Stream Approach, Castle Street, Salisbury, Hampshire, SP1 3TA
• Contact number:  01722 656 888
• Contact email: contact@elai-salisbury.uk

Third-party links

This website may include certain hyperlinks to third-party websites, add-ons and plug-ins. Clicking, visiting those links or enabling those interactions may allow third parties to collect or share data of yours. We do not access control of these third-party websites and are not responsible for their privacy statements. At times of leaving our website, make sure that you to read the privacy notice of website you visit.

Data retention 

We will be retaining your personal data and other information only for the duration that the data is essential to fulfil the purpose of its collection, this includes the purposes that satisfies any legal, reporting and accounting requirements.
To ensure the accuracy and prompt delivery of information. Being a user, it’s vital that you keep us informed in case if your personal data is changed for some reason.

Change of purpose

Your personal data will only be used for the purposes for which it has been collected, unless we reasonably consider the purpose that we need to use it for another reason and that reason is compatible with respect to the original purpose.
In certain circumstances where we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process on various legitimate means, your personal data without your consent or knowledge, the usage will be in compliance with the above mentioned rules, wherever this is required or permitted by law.

Also please note that you have the right to request restriction of processing of your personal data on various scenarios. This enables you to ask us to suspend the processing of your personal info